Privacy Policy

1. Introduction

Aurora (“we,” “us,” or “our”) values your privacy and is committed to protecting the personal data of our clients and website visitors. This Privacy Policy describes how we collect, use, store, and protect your information when you use our services or visit our website at auroraassistants.com.

2. Information We Collect

We collect information that you provide when you sign up for our services, interact with our communication channels, or fill out forms on our website. This information may include:

• Full name
• Email address
• Phone number
• Service preferences and personalized needs
• Payment information (processed securely by our payment provider)

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and usage data through cookies and similar technologies.

3. How We Use Your Information

We use your information to:

• Provide our personal assistant services;
• Personalize your experience with Aurora;
• Improve our services and offerings;
• Send important communications related to the services you have subscribed to;
• Process payments and manage your account;
• Comply with legal and regulatory obligations.

4. Sharing of Information

We do not sell your personal information. We do not share your personal information with third parties without your consent, except when necessary to fulfill the services you have contracted, to comply with legal requirements, or to protect our rights.

We may share information with trusted service providers who assist us in operating our business (e.g., payment processors, hosting providers), subject to confidentiality agreements.

5. Data Protection

We implement appropriate technical and organizational measures to ensure the security of your personal data and protect it against unauthorized access, loss, or alteration. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your information.

6. Data Retention and Deletion

Your data will be stored for as long as necessary to fulfill the purposes described in this policy, subject to applicable legal retention periods. If you wish to have your data deleted, please contact us using the information provided below.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, as well as request information about how it is processed. You may also have the right to opt out of certain data processing activities. To exercise your rights, please contact us through the channels listed below.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion of your data.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We recommend that you review this page periodically to stay informed about any changes. Material changes will be communicated through our website or via email.

10. Contact

For questions or requests regarding this Privacy Policy, please contact us through the following channels:

Email: hello@auroraassistants.com